1. Introduction
Circuit Loom Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website circuit-loom.com or engage with our services.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact details (email address, phone number, postal address)
- Company information and job title
- Investment interests and financial information (where relevant)
- Communication preferences
- Any other information you choose to provide
2.2 Technical Information
We automatically collect certain technical information:
- IP address and browser type
- Operating system and device information
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services
- To respond to your enquiries and communicate with you
- To assess investment opportunities and eligibility
- To comply with legal and regulatory requirements
- To send marketing communications (with your consent)
- To analyse website usage and improve user experience
- To prevent fraud and ensure security
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have given clear consent for specific processing activities
- Contract: To perform our contractual obligations or take steps before entering into a contract
- Legal obligation: To comply with legal and regulatory requirements
- Legitimate interests: For our legitimate business interests, balanced against your rights and freedoms
5. Information Sharing and Disclosure
We may share your information with:
- Service providers: Third parties who provide services on our behalf
- Professional advisers: Lawyers, accountants, and other professional advisers
- Regulatory bodies: Where required by law or regulation
- Business partners: For joint investment opportunities (with your consent)
- Successors: In the event of a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and staff training
- Secure data storage and backup procedures
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including:
- Client records: 7 years after the end of the business relationship
- Marketing data: Until you withdraw consent or we determine it's no longer needed
- Website analytics: Up to 26 months
- Legal compliance: As required by applicable law
8. Your Rights
Under UK data protection law, you have the following rights:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured format
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Where processing is based on consent
To exercise these rights, please contact us using the details below.
9. Cookies
Our website uses cookies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.
10. International Transfers
We primarily process data within the UK. If we transfer your data outside the UK, we ensure adequate protection through:
- Adequacy decisions by the UK government
- Standard contractual clauses
- Other appropriate safeguards
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "last updated" date.
12. Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.